Even when your digital colleagues are happily working away for you, you will notice that some things are not right. You wouldn't say that to your real colleagues, but you can simply correct your agent directly. We help you with our brush-up service for agents.
All those great answers and helpful suggestions come from the information that you supply or make available. If there is new information that is not freely available, it has to be put into your agent's head. We do that, or set up a workflow for it.
If an answer is bad, or a joke is bad or inappropriate...then you can simply say so. We help you fully adapt the agent to the work environment, customers and/or colleagues. In internal processes, this can even be tailored to the person the agent is talking to. Short and concise, extensive and clear, formal or informal. It is all possible. (if only that were possible with all colleagues!)
Well, who is the boss? Agents are smarter than you, faster than you and get tired less quickly than you. But you still have to supervise and keep the reins in your hands. We provide clear monitoring to check whether your digital colleagues (colleagents?agentleagues) are still in step.