studentenreisbewijs.nl — the online introduction of the OV-chipkaart for students

How do you support the introduction of a new national travel system online — over a period of 5 years?

With a website that grows along with it, links that work and project management that holds everything together. That was studentenreisbewijs.nl.

What was the problem?

The introduction of the Studenten OV-chipkaart was one of the biggest changes in student travel policy in recent decades. Students, parents and educational institutions had questions. A lot of questions. The website had to answer them — clearly, up to date and reachable on every device.

What did ZAAKS! do?

Over a period of 5 years we built and managed studentenreisbewijs.nl — including the mobile version. We linked the site to multiple APIs for real-time information about travel entitlements and OV-chipcard data. From concept to technical realisation to ongoing project management: we stayed in charge.

What does it deliver?

• 5 years of management and further development of a national public information site
• Mobile-friendly website for a large and diverse audience
• Links with multiple APIs for current public-transport data
• Full concept and project management in our own hands
• Afterwards handed over seamlessly to RSR for internal management

Big changes call for clear communication. And clear communication starts with a well-built website.